Privacy Policy

Introduction

This Privacy Policy explains how Video2X collects, uses, and protects information when you use our AI video upscaling service.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, and messages you provide when contacting us.
• Local Processing Information: Upscaling settings and browser-side tool state needed to run the free local workflow.
• Usage Data: Information about how you interact with our website, including pages visited, features used, and time spent.
• Device Information: IP address, browser type, operating system, and basic diagnostics needed to keep the website working.

How We Use Your Information

We use your information for the following purposes:

• To provide Video2X browser-based upscaling features
• To process upscaling settings locally in your browser
• To provide customer support and respond to contact requests
• To enforce safety rules, prevent abuse, and protect service integrity
• To monitor service performance and resolve technical issues
• To notify you about important service or policy changes

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. The free Video2X workflow runs in your browser, and we do not sell your videos, upscaling settings, or generated videos.

Third-Party Services

We may use third-party providers for email delivery, analytics, abuse prevention, and infrastructure. The current free browser workflow is designed so your videos are processed locally and are not uploaded to Video2X servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please email us at [email protected] or contact us.